To make air travel safer and stress-free for you, airlines and airports have stepped up their sanitization standards and staff training.
Do go through protocols followed by airlines and airports, and play your part too, in making travel safer for everyone.
Please pay special attention to domestic air travel & state guidelines, especially those on quarantine, e-pass etc. to ensure hassle-free transit.
Non-compliance of rules may lead to denial of boarding.
Follow These Important Guidelines for Domestic Travel
We sincerely urge you to follow these compulsory travel guidelines listed out by the Ministry of Civil Aviation and other relevant authorities, for a safe and hassle-free flying experience!
Points to Note
Passengers are required to wear face masks at all times, at the airport and in the flight.
Passengers must arrive at the airport, using a personal or an authorized vehicle only.
Travellers are advised to download and activate the Aarogya Setu app on their phones.
Travellers are required to certify the status of their health through the Aarogya Setu app or a self-declaration form, and go through temperature screening.
Only passengers who have completed web check-in will be allowed to enter the airport. Please do carry an e-boarding pass on your mobile. Alternatively, you can carry the printout of the boarding pass.
Travellers should report to the airport at least 2 hours prior to the departure time. Boarding gates will close 20 minutes before departure.
Only passengers who have flights departing in the next 4 hours will be allowed to enter the terminal building.
Use of trolley is not allowed.
Only 1 check-in baggage up to 20 kgs and 1 cabin baggage will be allowed per passenger.
Travellers are required to print and paste a pre-filled baggage tag (included in booking) and affix it on the bags. Alternatively, they should mention the PNR number and name on paper and affix it on the bags.
Elderly, pregnant and ailing individuals are advised to avoid air travel. Additionally, individuals who have been tested COVID-19 positive or are staying in a containment zone should not travel.
No meal service, newspapers or magazines will be available on-board.
Travellers will be required to sign self-declaration forms. In case of a PNR having more than one passenger, the declaration would be deemed to be covering all the passengers mentioned in the PNR
Sanitisation of all aircrafts after every flight and at the end of the day, as per the Directorate General of Civil Aviation (DGCA) protocol.
Use of HEPA filters to filter out particles and airborne contaminants such as viruses and bacteria.
Adequate counters to facilitate easy baggage drop by the passengers.
No printed receipts at baggage drop counters. Passengers to receive electronic receipts via SMS.
Only digital payment accepted at ticketing and baggage counters.
Passengers provided with protection kits (3-layered surgical masks, face shield and sanitizer) near the boarding gates, for use throughout the journey.
Temperature screening of passengers at boarding. Symptomatic passengers are not permitted to board the aircraft.
Airplane lavatories cleaned/sanitised after every hour during the flight.
The buses used for boarding sanitised continuously